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FAQ

Navigate through our FAQ page for a comprehensive guide on furniture logistics. Gain clarity on the nuances of transporting premium furniture items.

  • Can you move unusual items?
    Absolutely. We specialize in moving high-value, unique, and fragile items — including fine art, antiques, designer furniture, and more. Our trained white-glove team uses custom crating, protective wrapping, and specialized handling to ensure every item arrives safely and securely.
  • Do I need to be present during the move?
    While it's not mandatory, we recommend that you're present at the start and end of the move to ensure everything is handled according to your preferences. If you're unavailable, we can coordinate directly with a representative or building concierge to ensure a smooth experience.
  • How far in advance should I schedule my move?
    We suggest scheduling your move at least 2–4 weeks in advance, especially during peak seasons. However, we do our best to accommodate last-minute requests based on availability. The earlier you book, the better we can plan for your specific needs.
  • How does pricing work?
    Our pricing is based on several factors, including the size of your move, the distance, the types of items being moved, and any additional services such as packing or storage. We offer custom quotes after a quick consultation to ensure transparent and accurate pricing with no hidden fees.
  • How are interstate move fees calculated?
    Interstate moves are priced based on the total weight or volume of your belongings, the distance between locations, and any specialized handling or services required. We provide detailed estimates so you know exactly what to expect before the move begins.
  • How does your storage service work?
    We offer secure, climate-controlled storage solutions for short- and long-term needs. Whether you need storage during a transition or for excess belongings, we’ll carefully inventory, pack, and transport your items to our facility — and deliver them back whenever you're ready.
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